We may change, amend, or revise the Terms and Conditions from time to time and at any time, in our sole discretion. When we make changes, we will make the updated Terms and Conditions available on the website and update the “Last Updated” date at the beginning of the Terms and Conditions accordingly. Any changes to the Terms and Conditions will apply on the date that they are made, and the User's continued access to or use of our Services after the Terms and Conditions have been updated will constitute User-binding acceptance of the updates. If the User does not agree to any revised Terms and Conditions, then the User should not continue to access or use our Services.

NOTICE: Please read the Terms and Conditions and the Privacy Policy carefully as they govern User use of the Services. The Terms contain important information, including a binding arbitration provision and a class action waiver, both of which impact User rights as to how disputes are resolved. The Services are only available to the User, and the User should only access the Services if the User agrees completely with the Terms.

BY USING OUR SERVICES OR BY CLICKING “I ACCEPT” BELOW OR CLICKING A BOX INDICATING USER ACCEPTANCE, THE USER CONFIRMS THAT THE USER UNDERSTANDS AND AGREES TO BE BOUND BY ALL OF THE TERMS AND ALL TERMS AND AGREEMENTS INCORPORATED HEREIN.

If the User accepts the Terms on behalf of a legal entity by accessing or using the Services or by clicking “Agree” below or clicking a box indicating User acceptance, the User represents that the User has the legal authority to accept the Terms on that entity’s behalf, in which case “User” (except as used in this paragraph) will mean that entity. If the User does not have such authority, or if the User does not accept all of the Terms, then we are unwilling to make our Services available to the User. If the User does not agree to the Terms, neither the User nor the entity on behalf of which the User is acting should access or use our SERVICES.

Please read this document carefully, as it sets out the terms and conditions on which PT TransFi Indonesia Merdeka (referred to as “TransTrade”) will provide Services to the User through our websites or APIs.

1.1 PT TransFi Indonesia Merdeka is a Company registered and existing under the laws of Indonesia and has its registered and contact address at Alamanda Tower Lt. 2 Unit H1, Jl. TB Simatupang, Jakarta Selatan 12430 Indonesia. It is registered with the Registrar of Companies NIB number 1508230114744.

1.2 In this document, references to “we/our/us” are to TransTrade. Any references to “User” are references to a User who is using TransTrade services. Any references to “Customer” are references to third parties who offer TransTrade services on their websites, apps or other applications. Any references to the “Service” include websites, APIs, or mobile applications.

1.3 By signing up to use an account through io.TransFi.Trade or any of our customer and associated websites, APIs or mobile applications (collectively the “Site”), the User agrees that the User has read, understood, and accepts all of the terms and conditions contained in this Agreement, as well as our Privacy Policy.

1.4 This Agreement will govern the use of the Services provided by TransTrade. By using the Services, the User agrees to be bound by the terms and conditions set out on this Site (the “Agreement”). This Agreement will come into effect when the User confirms electronically that the User agrees to it. We recommend that the User retain a copy of this.

1.5 For the purposes of this Agreement a “Business Day” is any day which is not a Saturday, Sunday or public holiday in Indonesia and which the banks are open for business in Indonesia.

1.6 All Users have to agree to our terms and conditions when using our Services. Therein, the Terms and Conditions, the merchant PT TransFi Indonesia Merdeka or TransTrade, is displayed.

1.6 All Users have to agree to our terms and conditions when using our Services. Therein, the Terms and Conditions, the merchant PT TransFi Indonesia Merdeka or TransTrade, is displayed.

2.1 One must create oneself as a User with us to use TransTrade’s Services (a “User”). To create yourself as a first-time User, we will require that the User submit certain personal information such as name, email address, contact no, street address, zip code, etc. We may also seek additional documents to validate a User as part of customer due diligence requirements. If the User cannot be authenticated as a User, then the User may not have access to our services. By creating the User self as a User, the User agrees to provide accurate, current and complete information about the User self and to maintain and promptly update the User’s User information as necessary.

2.2 By creating User self as a User, the User represents and warrants that User (a) is at least 18 years of age or of legal age to form a binding contract under applicable law; (b) is an individual, legal person or other organization with full legal capacity and authority to enter into the Terms and Conditions; and (c) has not previously been suspended or removed from using our Services.

2.3 User hereby authorizes us, directly or through third parties, to make any inquiries we consider necessary to validate information about the User as a User. This may include asking the User for further information and/or documentation about the User’s usage or identity, requiring the User to take steps to confirm ownership of the User’s email address and mobile phone number or verifying the User’s information against third-party databases or through other sources.

2.4 We may reject the User’s application to create the User as a User or cancel an existing status as a User for any reason at our sole discretion.

2.5 User agrees that the User will use the Services only in a manner that complies with all applicable laws and that the User is solely responsible for any improper or unlawful activity in connection with the registration of or use of User Services, including any misrepresentations made in connection with the creation of the User as a User.

2.6 We will share User information with third-party service providers in accordance with our Privacy Policy.

2.7 The User shall be responsible for the security of the User’s account. In the event the User becomes aware of any unauthorized use of the User’s User ID on our services, the User shall immediately notify us at

3.1 Once an order/purchase or sale has been made, it cannot be canceled or recalled.

3.2 All orders are final once credits have been applied to the User's account and cannot be refunded.

5.3 Once the order is executed, it cannot be recalled or retrieved under any circumstances.

3.4 User hereby agrees that once credits have been applied to the User's account, the User will not be entitled to any credit or refund, and all purchases are final. TransTrade’s obligation towards the User will be absolutely discharged upon applying credits to the User’s account, and the User shall have no claim or right against TransTrade upon such delivery.

3.5 If a User’s payment to TransTrade is not credited to the User’s account within 14 days, the User is eligible for a refund.

We reserve the following rights, which do not constitute obligations of ours: (a) with or without notice to the User to modify, substitute, eliminate or add to any of our Services; (b) to suspend or terminate the Account of anyone who violates the Terms; (c) to review, modify, filter, disable, delete and remove any and all content and information from the Site; (d) to update or remove any software provided on or through the Site; (e) to cooperate with any law enforcement, court or government investigation or order or third party requesting or directing that we disclose information or content or information that the User provides; and (f) to display advertising and promotions, which may be targeted to certain Users or portions of the Site based upon queries made or preferences indicated and may not be identified as paid advertisements or promotions.

5.1 By way of example, and not as a limitation, the User shall not allow any third party to: (a) breach the Terms and Conditions or any agreement incorporated by reference into the Terms and Conditions; (b) breach any law, statute, ordinance, or regulation; (c) infringe any Company IP or any third party’s copyright, patent, trademark, trade secret or other intellectual property rights or rights of publicity or privacy; (d) create or control more access other than as one User for self without our express authorization, among other methods, using a name that is not yours, using a temporary email address or phone number, or providing any other falsified personal information; (e) act in any way that is unlawful, libelous, defamatory, harassing, abusive, fraudulent, obscene, or otherwise objectionable (including, without limitation, displaying any content on our website or using our Services to transmit content that contains any hate-related or violent content); (f) provide false, inaccurate or misleading information; (g) use our Services or the services of our partners and/or customers in a manner that results in or may result in complaints; disputes, claims, reversals, or chargebacks; or fees, fines, penalties or losses to us or any of our partners; (h) distribute or facilitate the distribution of viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature or otherwise interfere with, circumvent, disable or attempt to interfere with, circumvent or disable the website or our Services, the proper working of the website or our Services, security features of the Site or our Services, or the equipment connected to the Site or our Services; (i) take any action that may cause us to lose any of the services from our Internet service providers, payment processors, or other suppliers or service providers; (j) transmit or otherwise make available through our Services any unsolicited commercial messages (i.e., spam), junk mail, pyramid schemes, chain letters or similar materials or information; (k) interfere with other User's enjoyment of our Services; (l) exploit our Services for any unauthorized commercial purpose; (m) reformat or frame any portion of the website; (n) use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of our website or content on other of our Services or to collect information about our Users for any unauthorized purpose; (o) use any metatags or any other “hidden text” using any of our marks; and (p) access or use our Services for the purpose of creating a product or service that is competitive with any of our products or services, including, without limitation, our Services; or

5.2 If the User engages in any of the activities prohibited by Section 5.1, then we may, at our sole and absolute discretion, without notice to the User and without limiting any of our other rights or remedies at law, immediately suspend or terminate the User as a User and/or prevent the User from accessing our Services. If we prevent the User from accessing our Services, then the User shall be responsible for all losses that result from that suspension or termination. The User is further prohibited from using the Services in any manner that is not expressly authorized by the Terms and Conditions.

Subject to the User’s compliance with the Terms and Conditions and all applicable laws, the User may terminate the Terms and Conditions at any time by ceasing to be a User with us and discontinuing access to and use of our Services by sending us an email at . We, in our sole discretion and for any or no reason, may terminate the Terms and Conditions and suspend and/or terminate the User as a User with us on all our Services. Any suspension or termination of the User’s access as a User and/or our Services may be without prior notice, and we will not be liable to the User or to any third party for any such suspension or termination. If we terminate the Terms and Conditions or suspend or terminate the User’s access to or use of our Services due to a User breach of the Terms and Conditions or any suspected abusive activity, then termination of the Terms and Conditions will be in addition to any other remedies we may have at law. Upon any termination or expiration of the Terms and Conditions, whether by the User or us, the User may no longer have access to information that the User may have posted in connection with our Services or that is related to the User as a User, and the User acknowledges that we will have no obligation to maintain any such information in our databases or to forward any such information to the User or to any third party.

7.1 We retain all rights, title, and interest in all of our intellectual property, including, without limitation, inventions, ideas, concepts, code, discoveries, processes, marks, methods, software, visual interfaces, graphics, designs, systems, services, “look and feel,” organization, compositions, formulae, techniques, information and data (collectively, the “Company IP”). The Company IP is protected by copyright, trade dress, patent, and trademark laws, international conventions, or other relevant intellectual property and proprietary rights and applicable laws. The User may not use any of the Company IP for any reason without the Company’s prior written consent. We reserve all rights in and to the Company IP not expressly granted to Users in the Terms and Conditions.

7.2 We hereby grant the User a limited, revocable, non-exclusive, non-sublicensable and non-transferable license to access the material on the website for non-commercial use only, subject to and conditioned on the User’s continued compliance with the Terms and Conditions. This license is granted solely to allow the User to visit the website and to use our Services as permitted by the Terms and Conditions, and the User agrees not to remove, alter or obscure any proprietary notices provided in or with the material on the website or any other Company IP. Users will not modify, alter, convert, adapt, clone, replicate, duplicate, copy, translate, reverse engineer or otherwise manipulate any portion of our Services or the Company IP. All rights not expressly granted in the Terms and Conditions are reserved.

7.3 Users may choose to submit comments, bug reports, ideas, or other feedback about our services, including, without limitation, about how to improve our services (collectively, “Feedback”). By submitting any Feedback, the User agrees that we are free to use such Feedback at our discretion and without additional compensation to the User and to disclose such Feedback to third parties (whether on a non-confidential basis or otherwise). If necessary, under applicable law, the User hereby grants us a perpetual, irrevocable, non-exclusive, transferable, worldwide license under all rights necessary for us to incorporate and use User Feedback for any purpose.

8.1 Our Services operate through third-party service providers, which may require the User to agree to separate agreements with them. The User agrees to comply with all applicable third-party terms of agreement when using our Services. We are not a party to those agreements, and we have no responsibility for the products and services provided by the third parties. Nothing in the Terms and Conditions creates a contractual relationship between the User and our service providers. The User acknowledges and agrees that we are solely responsible for our Services and for providing maintenance and support services for our Services.

8.2 Our third-party service providers have no warranty obligations whatsoever with respect to our Services, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure of our Services to conform to any warranty provided by us, if any, will be our sole responsibility.

8.3 Our third-party service providers are responsible for addressing any claims relating to the services they provide to Users in connection with our Services, including, but not limited to: (a) product liability claims; (b) any claim that the Services fail to conform to any applicable legal or regulatory requirement; (c) claims arising under consumer protection, privacy, or similar legislation; and (d) intellectual property claims.

By using our Services, the User represents and warrants to each of the Company Parties (as defined below) that:

9.1 Authority. The User has all requisite power and authority to execute and deliver the Terms and Conditions, to purchase and use our Services, and to carry out and perform its obligations under the Terms and Conditions. If an individual, then the User is at least eighteen (18) years old and of sufficient legal age and capacity to purchase and use our Services. If an entity, then the User is duly organized, validly existing and in good standing under the laws of its domiciliary jurisdiction and each jurisdiction where it conducts business.

9.2 No Conflict. The execution, delivery and performance of the Terms and Conditions will not result in any violation of, be in conflict with, or constitute a material default under, with or without the passage of time or the giving of notice: (a) any provision of User governing documents, if applicable; (b) any provision of any judgment, decree or order to which User is a party, by which it is bound, or to which any of its material assets are subject; (c) any material agreement, obligation, duty or commitment to which the User is a party or by which it is bound; or (d) any laws, regulations or rules applicable to the User.

9.3 No Consents or Approvals. The execution and delivery of, and performance under, the Terms require no approval or other action from any governmental authority or person other than the User.

Your use of the TransTrade Services and the Site is subject to international export controls and economic sanctions requirements. By TransTrade Services, you agree that you will comply with those requirements. You are not permitted to use any of the TransTrade Services through the Site if:

10.1 You are in, under the control of, or a national or resident of Afghanistan, Belarus, Central African Republic, Congo, Cuba, Democratic Republic of Congo, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (including Region of Crimea), Venezuela, Yemen, Zimbabwe.

10.2 You intend to use any TransTrade Services in a Sanctioned Country (or for a national or resident of a Sanctioned Country) or Sanctioned Person.

TransTrade reserves the right to pursue any financial losses suffered due to the User filing a charge-back procedure with the User’s bank, financial institution or any other party. These can include administration fees levied by the card acquirer and card schemes.

12.1 “AS IS” AND “AS AVAILABLE”. THE USER EXPRESSLY UNDERSTANDS AND AGREES THAT THE USER’S ACCESS TO AND USE OF OUR SERVICES IS AT THE USER’S SOLE RISK AND THAT OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE COMPANY AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, ADVISORS, REPRESENTATIVES, AFFILIATES AND AGENTS (THE “COMPANY PARTIES”) MAKE NO EXPRESS WARRANTIES AND HEREBY DISCLAIM ALL IMPLIED WARRANTIES REGARDING OUR SERVICES AND ANY PART OF ANY OF THEM (INCLUDING, WITHOUT LIMITATION, OUR SERVICES OR ANY EXTERNAL WEBSITES), INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, CORRECTNESS, ACCURACY, OR RELIABILITY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE COMPANY PARTIES DO NOT REPRESENT OR WARRANT TO THE USER THAT (A) THE USER’S ACCESS TO OR USE OF OUR SERVICES WILL MEET USER REQUIREMENTS, (B) THE USER’S ACCESS TO OR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, (C) USAGE DATA PROVIDED THROUGH OUR SERVICES WILL BE ACCURATE, (D) OUR SERVICES OR ANY CONTENT, SERVICES, OR FEATURES MADE AVAILABLE ON OR THROUGH OUR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (E) THAT ANY DATA THAT THE USER DISCLOSES WHEN THE USER USES OUR SERVICES WILL BE SECURE.

12.2 PERSONAL RISKS. THE USER ACCEPTS THE INHERENT SECURITY RISKS OF PROVIDING INFORMATION AND DEALING ONLINE OVER THE INTERNET AND AGREES THAT WE HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY BREACH OF SECURITY UNLESS IT IS DUE TO THE COMPANY’S GROSS NEGLIGENCE. THE USER WILL IMPLEMENT REASONABLE AND APPROPRIATE MEASURES DESIGNED TO SECURE ACCESS TO (A) ANY DEVICE ASSOCIATED WITH THE USER AND UTILIZED IN CONNECTION WITH THE USER’S PURCHASE OR USE OF OUR SERVICES AND (B) ANY OTHER USERNAME, PASSWORD OR OTHER LOGIN OR IDENTIFYING CREDENTIALS.

13.1 THE USER UNDERSTANDS AND AGREES THAT NONE OF THE COMPANY PARTIES WILL BE LIABLE TO THE USER OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT THE USER MAY INCUR, HOWSOEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF PROFITS (WHETHER INCURRED DIRECTLY OR INDIRECTLY), LOSS OF GOODWILL OR BUSINESS REPUTATION, LOSS OF DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR ANY OTHER INTANGIBLE LOSS, EVEN IF THE USER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 THE USER UNDERSTANDS AND AGREES THAT THE COMPANY SHALL NOT BE LIABLE AND DISCLAIMS ALL LIABILITY TO THE USER IN CONNECTION WITH ANY FORCE MAJEURE EVENT, INCLUDING ACTS OF GOD; LABOR DISPUTES OR OTHER INDUSTRIAL DISTURBANCES; ELECTRICAL, TELECOMMUNICATIONS, HARDWARE, SOFTWARE OR OTHER UTILITY FAILURES; SOFTWARE BUGS OR WEAKNESSES; EARTHQUAKES, STORMS, OR OTHER NATURE-RELATED EVENTS; PANDEMICS; BLOCKAGES; EMBARGOES; RIOTS; ACTS OR ORDERS OF GOVERNMENT; ACTS OF TERRORISM OR WAR; TECHNOLOGICAL CHANGE; AND CHANGES IN INTEREST RATES OR OTHER MONETARY CONDITIONS.

13.3 THE USER AGREES THAT OUR TOTAL, AGGREGATE LIABILITY TO THE USER FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE TERMS and CONDITIONS, OR THE USER’S ACCESS TO OR USE OF (OR USER INABILITY TO ACCESS OR USE) ANY PORTION OF OUR SERVICES, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES USER ACTUALLY PAID TO US UNDER THE TERMS IN THE TWELVE (12) MONTH PERIOD PRECEDING THE DATE THE CLAIM AROSE, OR (B) ONE HUNDRED EUROS (€100), WHICHEVER IS LOWER.

13.4 THE USER ACKNOWLEDGES AND AGREES THAT WE HAVE MADE OUR SERVICES AVAILABLE TO THE USER AND ENTERED INTO THE TERMS IN RELIANCE UPON THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH HEREIN, WHICH REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN THE PARTIES AND FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE COMPANY AND USER.

The Company reserves the right to exercise sole control over the defense, at the User’s expense, of any claim subject to indemnification under Section 15. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between the User and the Company.

16.1 The User and the Company agree to resolve any controversy, claim or dispute arising out of or relating to the subject matter of the Terms and Conditions or to the Services through confidential, final, and binding arbitration.

16.2 This Agreement will be governed by and construed in accordance with the laws of Indonesia, and subject to any overriding legal requirements, the parties irrevocably submit to the exclusive jurisdiction of the Indonesian Courts. This Agreement and any information or notifications that the User or the Company are to provide should be in English.

The website or our other Services may include hyperlinks or redirect the User to other websites or resources (collectively, “External Sites”) that are provided solely as a convenience to the User. We have no control over any External Sites. The User acknowledges and agrees that we are not responsible for the availability of any External Sites and that we do not endorse any advertising, products, services, or other materials on or made available from any External Sites. Furthermore, the User acknowledges and agrees that we are not liable for any loss or damage that may be incurred as a result of the availability or unavailability of the External Sites or as a result of any reliance placed by the User upon the completeness, accuracy or existence of any advertising, products, services or other materials on, or made available from, any External Sites.

The Terms and Conditions, including the Privacy Policy, constitute the entire agreement between the User and us with respect to the subject matter hereof, including the Services. The Terms and Conditions, including the Privacy Policy, supersede all prior or contemporaneous written and oral agreements, communications and other understandings relating to the subject matter of the Terms and Conditions. The Terms and Conditions do not alter any agreement the User may have with any of the Company’s third-party service providers but shall supersede any such agreements in the event of a conflict between these Terms and Conditions and any agreement with third-party service providers.

The Privacy Policy describes the ways we collect, use, store and disclose User personal information. The User agrees to the collection, use, storage, and disclosure of User data in accordance with the Privacy Policy.

Last updated: January 2024